Bitte beachte, dass unser Büro zwischen dem 23.12.2023 und 07.01.2024 nicht besetzt ist. Alle eingegangenen Retouren werden unmittelbar danach abschließend bearbeitet.
returns
The product you received does not meet your expectations?
No problem. Please send it back to us and you will receive a credit for the purchase amount.
What you have to do
Instructions
1. Download form
Download our return form here, fill it out completely and enclose it with your return shipment.
2. pack securely
Use a sturdy box or a sturdy cardboard envelope to send the goods back to us so that they are not damaged on the way to us.
3. ship
Send your return to:
pebro GmbH
Returns department
Heron Street 22
75196 Remchingen
Germany
Please pay attention to shipping with tracking so that you and we can be sure that the package reaches us and that we can process your return.
4. Please be patient
As soon as we have received your return in our warehouse, we will process it within the next 14 days and refund the purchase amount if necessary.